Families Making Payments Sycamore
Make Payment
In a parents Login, in their My Accounting area they can see information on:
In the My Accounting | Summary area, logged-in parents can view details on:
- Summary - Review the balance for each account (program) you have enrolled and make a payment.
- Invoices - Family Invoices will be listed here. Click on the invoice # or printer icon to generate an invoice PDF.
- Billing - View all billing plans that have been set up for the family account for monthly charges.
- Payment Methods - You will use this area to set up your payment options with either Bank account or Credit Card account information,
The following two Steps will walk through how a family will (1) add a Payment Method and (2) Make a Payment.
If you are ready to continue, you may proceed by logging into your school account:
Step 1: Setting up Payment Methods
You will use this area to set up your payment options with Credit Card or eCheck Bank account information. You can set up as many payment methods as you desire.
- When logged in as a family, go to My Accounting | Summary.
- Go to the Payment Methods tab. This is where all stored Payment Methods for the family's Primary Contacts will be listed and this is where they can add a Payment Method.
- Click on the blue Add Method button.
- For CC, they will enter their CC information and the Cardholder's name. For ACH, they will walk through the steps to connect Bank Account.
- You will enter CC number, expiration date and CVC.
- You will walk through the steps to connect bank account.
- Complete any other required fields.
- Click Submit.
- *If you wish to remove a payment method that is no longer in use, simply click the red "Remove" button located next to it.
(A) Use the Credit Card tab to enter that information:
(B1) Use the Bank Account tab to add checking or savings accounts:
(B2) Bank Account: Use the Plaid to connect your Bank Account:
Step 2: Making Payments
You can make the payment instantly online by Credit Card or eCheck. There is no extra charge for online payments. You will use this area to make payment using the payment method setup in “Payment Methods” Tab. For accounts (programs) where you owe money (all program accounts that have positive balances), and you have a payment method created (see Payment Methods), you can pay off your balance.
*The Convenience fee is waived, it is not charged.
Payments can be made under My Accounting | Summary.
Click on the green “Add Funds” button.
Make Payment
Fields:
Payment Amount: Enter the outstanding amount.
Student (Optional): Not Required
Payment Method: Select the Payment Method from the dropdown list
*Please note on Student field. The system does not display any students who are not yet enrolled in the current school year. Selecting a student name is unnecessary since invoices are issued to the family account.
